When booking AMM Entertainment for your event, you agree to our terms & conditions. 

​

PAYMENT OPTIONS: 

A 50% NON-REFUNDABLE deposit is required to hold your reservation booking date and time. Please provide cancellation requests as soon as possible. Reschedules are accepted up to 14 days before the event without penalties. We will work with our customers to reschedule parties in the event a date reschedule is needed. Game Coaches do not carry change. In the event you pay your remaining balance in cash, please have the exact amount due. Payments accepted are major credit cards, PayPal, and cash. Cash payments must be rendered PRIOR to play. Checks are NOT accepted.  

 

DAMAGE/INJURY: 
AMM Entertainment assumes no responsibility for any injury or damage to property sustained during the event on the game truck, the client’s property, or the event’s location. This includes both above ground and below ground property/equipment damage. Additionally, we reserve the right to charge the client’s credit card for damages to the trailer or equipment resulting from the careless or willful damage  by client’s guests. All liability for damages or injuries is the sole responsibility of the client and/or host. 

 

SUPERVISION: 
We require a parent or responsible adult to be on or near the trailer at all times to supervise their guests. Guests under the age of 16 require a parent or guardian to be on the property and within contact of the game coach. At this time, we are not allowing children under the age of 5 in the trailer unless supervised by a parent at all times. 

 

COVID-19:  

We will be hand sanitizing prior to entering the trailer. Masks are recommended but NOT required inside the trailer for the protection of guests and employees. Please call with any questions or concerns before booking. We hope everyone stays safe and healthy. 

 

PRIVACY: 
AMM Entertainment is committed to protecting your privacy. We use the information we collect on the site to make bookings as simple as possible and to enhance your overall experience. We do not sell, trade, or rent your personal information to others. 

 

TRAVEL FEES: 
There are no travel fees for the first 15 miles. Fees for 15-60 miles can range between $35-75. Please call, text, or email before booking to confirm travel fees. 

​

INCLEMENT WEATHER: 
The trailer is designed for all types of weather conditions. The trailer is insulated and climate controlled with heat and air conditioning. In the event of severe weather (lightning, high winds, flooding and/or extremely heavy rain or snow), we may reserve the right to reschedule your service to guarantee the safety of you, your guests, our staff, and equipment. 

 

ALCOHOL/DRUGS: 
You may serve alcohol at your event or party; however, we reserve the right to refuse, cancel or cut short any party or booking when alcohol is being served. Alcohol is not allowed in the trailer at any time. Drugs of any sort will not be tolerated in or around the equipment. Any observed use of narcotics used in an illegal manner will result in the termination of the party immediately with no refunds. 

 

LIGHTS AND SOUND: 

If there are guests who are sensitive to lights and sounds, please notify the game coach prior to your party. The game trailer is equipped with Laser Lights, LED lights, color changing mood ceiling, and music. 

 

FOOD/DRINKS: 
We do not allow any food or drinks into the trailer, this includes gum/candy. Any gum or candy removal will incur a $100 cleaning fee billed to the client. Please have your guests consume them outside of the trailer prior to entering. 

 

PHOTOS: 
The Game Coaches occasionally takes photos of the party from inside or outside the trailer. We may use these on our Facebook, Instagram, or our website. Please advise the game coach if you do NOT wish to have photos taken during your event. 

 

TRUCK/TRAILER: 
The trailer will arrive approximately 15-30 minutes prior to the reservation time to park and set up. We require at least 40 feet of space (typically the front side of most homes). We may have to block your driveway to open the outer screens. We ask that the area be free and clear of cars so we can pull up and set up promptly. Any delays will affect the client’s game time. Additionally, our Game Coach will never disconnect the truck from the trailer at a party/event for safety reasons. We will NOT travel on unpaved or dirt roads as the trailer is not designed for these conditions. 

 

VIDEO GAME RATINGS: 
Our Game Coaches will not play any “M” rated games in the video game trailer without authorization from the client prior to the event or adult approval at the time of the event. If you wish to have an “M” rated game or higher at your event, please let us know. Otherwise, we will offer games in the Everyone rated category.